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Help & FAQs

Some General Answers to get you started


How do I Purchase a Digicel phone?

You can purchase a Digicel phone or upgrade your existing phone at any of our retail outlets. We’ve created a list of these outlets and placed them on a map so you can see where your nearest retailer is located. Go on, buy or upgrade today!


How do I Become a Digicel subscriber?

To become a Digicel subscriber, simply choose from one of our available price plans. In most territories, you can choose from DigiSelect (post-paid, contract) and DigiFlex (pre-paid, top-ups).

Will I be able to contact your Customer Care Dept. at any time?

Customer Care is available 24 hours a day and every day, including weekends and public holidays. Just call 123 from your Digicel phone. We never sleep!

Where are your Dealers located?

Digicel Dealers are located island wide. Click here to view Dealers list.